{"id":1045,"date":"2025-07-12T07:59:04","date_gmt":"2025-07-12T07:59:04","guid":{"rendered":"https:\/\/milan-medical.com\/?page_id=1045"},"modified":"2025-07-12T07:59:04","modified_gmt":"2025-07-12T07:59:04","slug":"return-exchange-policy","status":"publish","type":"page","link":"https:\/\/milan-medical.com\/en\/return-exchange-policy\/","title":{"rendered":"Return &amp; Exchange Policy"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Policy Guidelines<\/strong><\/h3><ul class=\"wp-block-list\"><li>A <strong>sales receipt\/invoice is required<\/strong> for any return or exchange.<\/li>\n\n<li><strong>Returns or exchanges are only allowed from the same Milan pharmacy branch<\/strong> where the item was purchased.<\/li>\n\n<li><strong>Returns are allowed within 72 hours<\/strong> of the purchase date.<br>\u2b9e <em>Note: Milk products can only be returned within 24 hours.<\/em><\/li>\n\n<li>All returned items must be in <strong>original condition<\/strong>, <strong>unopened<\/strong>, and in the <strong>same packaging<\/strong> as when purchased.<\/li>\n\n<li><strong>Refrigerated items<\/strong> (or those that must be stored in a refrigerator) <strong>cannot be returned or exchanged<\/strong>, in accordance with <strong>Ministry of Health<\/strong> guidelines for your safety.<\/li>\n\n<li><strong>Used, opened, or damaged items<\/strong> will <strong>not be accepted<\/strong> for return or exchange.<\/li><\/ul><h2 class=\"wp-block-heading\">Y<strong>our Invoice \u2013 Your Safety<\/strong><\/h2><h3 class=\"wp-block-heading\"><em>Milan Company encourages you to always collect your invoice.<\/em><\/h3><p><strong>Dear Customer \u2013 Receive Your Invoice<\/strong><\/p><p>The <strong data-start=\"1238\" data-end=\"1249\">invoice<\/strong> is the official document you receive after purchasing a product. It <strong data-start=\"1318\" data-end=\"1345\">proves your transaction<\/strong> and ensures you are not charged any <strong data-start=\"1382\" data-end=\"1406\">extra or hidden fees<\/strong>. Always request and keep your invoice as part of your purchase experience.<\/p>","protected":false},"excerpt":{"rendered":"<p>Policy Guidelines Your Invoice \u2013 Your Safety Milan Company encourages you to always collect your invoice. Dear Customer \u2013 Receive [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1045","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/pages\/1045"}],"collection":[{"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/comments?post=1045"}],"version-history":[{"count":1,"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/pages\/1045\/revisions"}],"predecessor-version":[{"id":1046,"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/pages\/1045\/revisions\/1046"}],"wp:attachment":[{"href":"https:\/\/milan-medical.com\/en\/wp-json\/wp\/v2\/media?parent=1045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}